No refund shall be provided under any circumstances. However, if you are not satisfied with our service, kindly contact us through email at firstname.lastname@example.org within 3 days of delivery of your order.
Every effort shall be made to deliver exactly the same product as ordered. However, at times it may not be possible and vary due to reasons beyond our control, such as non-availability of item in a certain region/city or the seasonal constraints. In case of such a forced substitution the product delivered shall be equal in value to that ordered.
The customer shall be notified through email at the time items are shipped from Pakgiftshop.com. Orders are usually delivered within 1 to 2 days of shipment.